Last updated: 1 June 2026 · Applies to all winmyr accounts and platform services at winmyr.one
Your privacy matters to winmyr. This Privacy Policy explains what personal data winmyr collects from you when you use the winmyr platform, how that data is used, who it may be shared with, how long it is retained, and what rights you have in respect of your personal data. Please read this document carefully. By registering a winmyr account or using our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is issued by winmyr ("winmyr", "the Company", "we", "us", "our"), the operator of the online gaming platform accessible at winmyr.one. winmyr acts as the data controller in respect of personal data collected through the platform, account registration process, customer support interactions, and all other touchpoints described in this Policy.
winmyr is committed to protecting the privacy and personal data of all registered players and platform visitors. We process personal data only as necessary to provide the winmyr gaming services, fulfil our legal and regulatory obligations under our international gaming authority licence, and maintain the security and integrity of the platform.
This Privacy Policy should be read alongside the winmyr Terms & Conditions, which govern your use of the platform and are incorporated by reference. In the event of any conflict between this Policy and the Terms, this Policy shall prevail in respect of privacy and data protection matters.
winmyr collects personal data from you in several ways — information you provide directly, information collected automatically through your use of the platform, and information obtained from third parties for verification purposes.
winmyr uses the personal data it collects for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details, login credentials |
| Identity verification (KYC) | ID documents, date of birth, address, selfie image |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Providing gaming services | Account data, game preferences, bet history |
| Fraud prevention and AML compliance | All data categories; transaction patterns, IP data |
| Responsible gaming obligations | Gaming activity, deposit patterns, self-declared limits |
| Customer support | Communication content, account history |
| Platform security and integrity | IP address, device data, session logs |
| Marketing communications (with consent) | Email address, game preferences, betting history |
| Regulatory reporting | As required by gaming authority licence conditions |
winmyr does not use your personal data for purposes other than those described above without obtaining your separate consent or where otherwise permitted by applicable data protection law.
winmyr processes your personal data on the following legal bases:
winmyr does not sell your personal data to third parties. winmyr may share your personal data with the following categories of recipients, strictly for the purposes described:
Where personal data is transferred outside the jurisdiction in which it was collected, winmyr implements appropriate safeguards in accordance with applicable data protection law.
The winmyr platform uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your logged-in session, and improve platform performance. The categories of cookies used by winmyr are as follows:
You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to use the winmyr platform and maintain an authenticated session.
winmyr retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with winmyr's data disposal procedures.
Subject to applicable data protection law and certain exceptions, you have the following rights in respect of your personal data held by winmyr:
You have the right to request a copy of the personal data winmyr holds about you, along with information about how it is processed.
If any personal data winmyr holds about you is inaccurate or incomplete, you have the right to request correction. For account details, you can update most information directly through account settings.
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. This right is subject to winmyr's legal retention obligations under its gaming authority licence.
In certain circumstances, you have the right to request that winmyr restricts processing of your personal data — for example, while the accuracy of data is being verified following a rectification request.
Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format.
You have the right to object to winmyr processing your personal data on the basis of legitimate interests, and to object to processing for direct marketing purposes at any time.
To exercise any of the rights described above, contact the winmyr Data Protection contact via email at [email protected] with the subject line "Data Subject Request". winmyr will respond within 30 days of receiving a verifiable request. winmyr may need to verify your identity before processing the request.
winmyr implements technical and organisational security measures appropriate to the nature of the personal data processed, designed to protect against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While winmyr takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system is completely secure. You are responsible for maintaining the security of your own winmyr account credentials.
The winmyr platform is strictly intended for adults aged 21 and above. 21+ winmyr does not knowingly collect personal data from persons under the age of 21. If winmyr discovers that personal data has been collected from an individual under 21, the account will be closed immediately, all funds returned, and the personal data deleted from winmyr's systems without undue delay.
Parents and guardians who believe that a minor may have registered on the winmyr platform should contact winmyr support immediately at [email protected] so that appropriate action can be taken without delay.
The winmyr platform may contain links to third-party websites, payment portals, or service providers (such as e-wallet operator websites). winmyr is not responsible for the privacy practices or content of third-party websites. When you navigate away from the winmyr platform to a third-party site, that site's own privacy policy governs the collection and use of your personal data. winmyr encourages you to review the privacy policies of any third-party sites you visit.
winmyr may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When material changes are made, winmyr will notify registered players by email to the address on file and/or through a prominent notice on the winmyr platform, at least 14 days before the changes take effect where practicable.
The "Last updated" date at the top of this page indicates the most recent revision. Continued use of the winmyr platform following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you may request account closure before the changes take effect.
Previous versions of this Privacy Policy are available on request by contacting winmyr support.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by winmyr, please contact us using the details below:
winmyr is committed to resolving privacy enquiries promptly and transparently. Malaysian players — whether located in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, or elsewhere nationwide — are entitled to the same data protection standards and response commitments regardless of location within Malaysia.
Six concrete commitments that underpin data protection at winmyr.
All data transmitted between your browser or mobile device and the winmyr platform is protected with 256-bit TLS/SSL encryption — the same standard used by major Malaysian banks. Data at rest in winmyr's systems is also encrypted.
winmyr does not sell, rent, or trade your personal data to third parties for their marketing purposes. The only data sharing that occurs is with service providers who operate under binding data processing agreements on winmyr's strict instructions.
winmyr gives you meaningful control over your personal data — you can access, correct, download, or request deletion of your data. Marketing communications can be unsubscribed at any time. Data subject requests are processed within 30 days.
winmyr's data processing practices are shaped by the requirements of our international gaming authority licence, which mandates KYC verification, AML monitoring, responsible gaming data use, and player fund protection — all of which require careful, lawful data handling.
winmyr collects only the personal data that is genuinely necessary to operate the platform, comply with legal obligations, and provide the services you have requested. We do not collect data speculatively or beyond what our stated purposes require.
In the event of a data breach that poses risk to your rights or interests, winmyr will notify affected players and the relevant supervisory authority within applicable legal timeframes. winmyr's continuous monitoring systems are designed to detect potential breaches early.
winmyr was built for Malaysian players who want a platform they can genuinely trust — with their money and their personal data. From Kuala Lumpur to Penang to Johor Bahru, every winmyr player gets the same strong privacy protections, the same licensed and certified gaming experience, and the same fast MYR payouts. That is the winmyr commitment.
21+ winmyr is operated under a recognised international gaming authority. Please play responsibly.